CENTREPOINT | Promo Code/ Coupon Code | CLIP / COPY |
---|---|---|
New Users | QRS | |
Old Users | QRSR |
Centrepoint is a prominent retail brand in the Middle East, uniting four of Landmark Group’s most popular concepts: Babyshop, Splash, Lifestyle, and Shoemart. With over 100 outlets across the Middle East and North Africa, Centrepoint offers a diverse range of products, including fashion apparel, shoes, beauty products, baby essentials, home fragrances, and decorative furniture.
Centrepoint: A Leading Retail Destination in the Middle East
Centrepoint serves as a one-stop shopping destination, bringing together various brands under one roof. Customers can explore a wide array of products from Babyshop, Splash, Lifestyle, and Shoemart, catering to diverse needs and preferences. The brand’s commitment to quality and variety has made it a favorite among shoppers in the region.
Centrepoint Delivery and Shipping Information
Centrepoint offers both home delivery and Click & Collect services.
- Orders below SAR 200: SAR 15 shipping charge.
- Orders above SAR 200: Free shipping.
- Cash on Delivery (COD): Additional SAR 17 charge.
For Babyshop products requiring assembly, express delivery is available at SAR 200
Delivery Timelines
Delivery times vary based on location:
- Riyadh, Jeddah, and Dammam: 2 business days.
- Other areas: Up to 4 business days .
Returns and Refunds
Centrepoint provides three convenient return options:
- Return to Store: Bring the product and invoice to any Centrepoint, Splash, Babyshop, Shoemart, or Lifestyle store.
- Online Return Request: Initiate a return through your online account.
- Call for Pickup: Schedule a pickup by calling 800-111-10CP (800-1111027)
Refund Process
Refunds are processed after the returned items are inspected:
- Credit/Debit Card: Refunded to the original card.
- Cash/SADAD: Option for cash refund, Credit Note, or refund to “My Credit” in your account.
- PayPal: Refunded to PayPal account or as a Credit Note.
Store Locations
Centrepoint has a significant presence across the Middle East, with over 100 outlets in countries like Saudi Arabia, UAE, Kuwait, Bahrain, and more. Each store offers a comprehensive range of products from its constituent brands, ensuring a holistic shopping experience.
Customer Care and Support
Centrepoint is committed to providing excellent customer service. Customers can reach out through various channels:
- Phone: 800-111-10CP (800-1111027), available 7 days a week from 7:00 AM to 12:00 AM.
- Email: Contact form available on the website.
- Live Chat: Real-time assistance through the website.
- Social Media: Active presence on platforms like Facebook and Instagram.
Frequently Asked Questions (FAQs)
How does Click & Collect work?
Click & Collect allows customers to shop online and pick up their orders from a selected Centrepoint store. After placing an order and choosing the Click & Collect option, customers will receive an email and SMS notification when their order is ready for pickup.
What is the return policy duration?
Centrepoint offers a 14-day return policy for most products. Items should be returned in their original packaging along with the invoice
Are there any charges for returns?
Returns made in-store are free of charge. For pickups scheduled through customer service, standard shipping charges may apply,
How can I track my order?
Customers can track their orders by logging into their Centrepoint account and navigating to the “My Orders” section. Additionally, tracking information is provided in the order confirmation email .
Does Centrepoint offer gift wrapping services?
Yes, Centrepoint provides gift wrapping services for a nominal fee. This option can be selected during the checkout process,
Centrepoint continues to be a leading retail destination in the Middle East, offering a diverse range of products and services to meet the evolving needs of its customers. With a strong online presence and a commitment to customer satisfaction, Centrepoint remains a preferred choice for shoppers across the region.